About Us

CHI Insurance Agency has been providing insurance services to Western Massachusetts for decades. Originally Chaffee-Helliwell, we changed our name to CHI Insurance Agency Inc., when Joseph Asselin acquired the agency in 2002. Since then, Joe and his team of experienced professionals have served clients throughout the Pioneer Valley with all their insurance needs.

With four convenient office locations and services provided in both English and Spanish, our goal is to build a trusted relationship with our clients through a high level of commitment and dedication. Our team has the industry experience you are looking for, and possesses not only the skills to effectively service your account, but the ability to adapt to changing insurance regulations. We stay up-to-date with current technology and continuing education requirements.

We offer coverages for home, auto, business, specialty lines, life and umbrella coverage, and more! We partner with top insurance carriers in order to bring you competitive coverage at a fair price.

We take pride in caring for our clients, and our top priority is that you receive the best possible service we can provide. You’ve worked hard to get where you are, so let us work for you. To request a free review of your existing coverage, stop in or give us a call at 413-536-2685!